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Affordable Connectivity Program helps low-income households pay for broadband service

The Affordable Connectivity Program (ACP) is a Federal Communications Commission program that helps connect families and households struggling to afford internet access. It provides a discount of up to $30 per month toward broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. There are two steps to enroll: […]

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How Smart Tech Helps Seniors Live Safe, Independent Lives at Home

How Smart Tech Helps Seniors Live Safe, Independent Lives at Home Every year, more American seniors—over 55 million of them, according to AARP—are living independently and “aging in place” in their homes. Our seniors can enjoy peace of mind for a safer, more secure home life. And given the rising costs of senior living facilities, many

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Four Ways to Boost Your Cyber Hygiene

In today’s digital world, cyberattacks are unfortunately nothing new. Cybercriminals can attack on a multitude of levels, from large-scale attacks targeting corporations to smaller phishing attacks aimed at gaining an individual’s personal information. October is Cybersecurity Awareness Month, but good cyber hygiene should be practiced year-round. This year’s theme is “See Yourself in Cyber” –

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DE Fastlink Tech Support Defined

At DE Fastlink, we pride ourselves on having an exemplary staff of fiber technicians, all knowledgeable and trained to provide quality customer service and technical support. Many times, we hear through subscriber testimonials that our knowledgeable and quick-to-respond fiber technicians are what set us apart from other telecom providers. So, what exactly is considered technical

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Don’t rely on snail mail. E-Bill is fast, reliable and secure.

Subscribers of DE Fastlink’s full range of digital services already know the value we deliver through our state-of-the-art, fiber-based broadband solutions. But we encourage our valued customers who are still paying by check or money order to consider taking another digital step. We’d like you to explore the advantages of electronic billing and payments (e-bill)

Don’t rely on snail mail. E-Bill is fast, reliable and secure. Read More »